811 State Street, Erie PA
Erie Philharmonic Offices
23 West 10th Street, Suite 3, Erie, PA 16501
Where to Park
Ramps are available at:
- 8th Street between State and French
- 10th Street between State and French Streets
- 8th Street between French and Holland (accessible when there are events at Erie Insurance Arena)
Event parking fees range from $3 - $5.
Handicap parking is available at the southeast corner of Eighth and French Streets.
On-street parking is available on State Street and side streets (there is no charge after 6 pm on weekdays and on Saturdays and Sundays).
Erie Philharmonic Encore Club donors receive special parking privileges in the Northwest Savings Bank parking lot located across the street from the Warner. Parking pass must be presented.
Where to Eat Downtown
Please note that all sales are final. Subscribers may exchange tickets for future concerts if unused tickets are returned prior to the concert. Ticket prices include 3% City of Erie Amusement Tax and Warner Theatre facility fee.
The Warner Theatre provides an emergency call service for doctors and others who might be called in extreme emergencies. The emergency number is 480-6007.
If you need to be reached during a performance, please make arrangements to be contacted through the emergency number and make sure that the caller has your seat location – section, row, and seat number – so an usher can contact you.
Any doctor who would be willing to attend a medical emergency, should it occur during the concert, is asked to give his/her name and seat location to the on-duty manager in the office on the main floor. Many thanks for your help.
In case of a medical emergency, patrons should contact the nearest usher.
Access for Patrons with Disabilities
The Warner Theatre is accessible by all main entrances for patrons with disabilities. Anyone needing special assistance is asked to seek an usher.
Headsets for the Hearing Impaired
The Warner Theatre has a limited number of headsets for the hearing impaired. To borrow a headset, stop by the office on the main floor in the Warner Theatre with I.D. and talk to the manager on duty.
If you have any questions, please call us at 455-1375, e-mail us at firstname.lastname@example.org or, if you’ve already bought your tickets, come and see us at every concert in the Warner Theatre lobby. We love helping people share our passion for music.
The following are frequently asked questions about going to a performance designed to make your trip to the Erie Phil a pleasant one!
Find your seat!
What is Classical music?
The term “classical music” is really broad and can mean anything from a Bach Concerto to a Gershwin Rhapsody, anything from an Adams tone poem to a Schubert Symphony. Generally, classical music is played by a symphonic ensemble comprised of strings, woodwinds, brass and percussion, or some combination thereof.
Do I need to know the music before I attend a performance?
You don’t have to be a gourmet chef to enjoy a fine meal and you don’t need to know the music on the program to have a meaningful concert experience. One of the great joys of going to an Erie Phil concert is being introduced to a great piece of music you’ve never heard before, or listening to a superb performance of a piece you haven’t heard in years. Many audience members find it enhances their enjoyment of the music if they take the time before the performance to read the notes in the program about the composer and the pieces that are to be played.
Why not join us for our Classics in the Evening with WQLN’s Brian Hannah, designed to enhance your concert-going experience. Brian's discussions are held at 7:15 PM in the Key Bank Community Room, adjacent to the Warner lobby, prior to symphonic concerts. You might learn more about Berlioz's failure as a physician or what movie music Mozart is famous for. A guest artist or Erie Phil musician may even drop in.
The pre-concert chat is free to ticket holders. Patrons can enter the Community Room though the Warner Lobby.
Will I recognize any music?
Odds are you’ll recognize far more than you realize. Many of today’s popular songs, television shows and movies include or are taken from classical themes…like the Lone Ranger theme (Rossini’s William Tell Overture), the Bugs Bunny cartoon “What’s Opera, Doc?” (Wagner’s Ride of the Valkyries), United Airlines commercials (Gershwin’s Rhapsody in Blue), and many more.
What should I wear?
Wear whatever makes you comfortable. Contrary to what many people think, formal attire, like tuxedos and evening gowns, is not required. You’ll see concertgoers in suits, vests, sweaters, skirts, khakis, and slacks.
When should I clap?
Generally, it is considered proper concert etiquette to clap only after a piece is complete. This means that, for example, if you’re listening to Beethoven’s Symphony No. 9, which has four movements, it is appropriate to clap after the last movement. You can look at your program book to find out how many movements a piece has. Usually, there is a 15- to 30-second pause in between movements. If all else fails, you can always wait for the rest of the audience to clap before applauding. Another good sign is when the conductor either turns around or steps off the podium (the elevated “box” he or she stands on).
Isn’t any noise during a performance typically frowned upon?
We love to hear the lobby “buzz” before and after the concert. So, please limit your conversations to before or after the music. Anything that makes unwanted noise, such as cell phones, pagers, wristwatches, or crinkly candy wrappers, should be turned off or left at home.
What if I arrive late or have to leave early?
Try to do so as quietly as possibly. We recommend you arrive at least 15 minutes prior to the curtain time to allow adequate time for seating. If you arrive late, you will be seated during the applause between pieces on the program.
How long will the concert last?
Erie Phil concerts generally run two hours, including a 20-minute intermission.
Is the concert accessible to persons with disabilities?
The Warner Theatre is accessible by all main entrances for persons with disabilities. During a performance, patrons in wheelchairs are seated in predetermined, designated seat locations.
Who can I contact with questions or concerns?
See the staff at the Erie Phil table in the Warner lobby or call us during regular business hours at 455-1375.
CAMERAS AND TAPE RECORDERS
The use of still/flash and video cameras or any form of recording equipment is strictly prohibited.
While we encourage interaction with the Erie Philharmonic's social media pages, cell phones must be set to vibrate or silent before entering the concert hall. Please read “Emergency Messages” above if emergency notification might be required.
PUBLIC PHONE, RESTROOMS & DRINKING FOUNTAINS
A public phone is located inside the double doors at the State Street entrance. Restrooms are located on the main floor on either side of the refreshment bar, on the balcony level next to the stairs leading to the State Street lobby as well as in the French Street Annex. Drinking fountains are located on the main floor by the office and by the back door and on the balcony level next to the stairs leading to the main floor hallway.
JUNIOR PHILHARMONIC SYMPHONY SHOP
During intermission and before concerts, the Symphony Shop is available in the lobby. Music-related gifts are sold to benefit the Erie Junior Philharmonic.
Smoking is prohibited in the Warner Theatre. Patrons who wish to smoke must do so outside the building.
Doors open approximately one hour before performance time. Concerts begin at 8 p.m., unless otherwise noted. As a courtesy to the performers and the audience, late arrivals will be seated by the ushers during the first convenient pause in the program.
Patrons who must leave early are asked to do so between program works as not to disturb others.
The Warner Theatre provides coat racks for patrons in the lobby and in the balcony hallway. A donation is requested.
Draping coats over railings is against fire regulations.
Lost and Found
Found objects can be taken to the on-duty manager in the office on the first floor in the Warner Theatre (across from the concert hall). At concerts, lost items can be claimed at the office. To claim a lost article at any other time, call the Erie Insurance Arena weekdays at 453-7117.